Billing and Insurance
Insurance and Health Plans
Your Rights and Protections Against Surprise Medical Bills
It is important that you understand what your insurance is going to cover and determine if there is any action you need to take prior to surgery, such as receiving pre-admission approval. Our business office will work with you in getting this information from your insurance company. You are welcome to call the Oklahoma Surgical Hospital Customer Service Line at (918) 477-5012.
If you are scheduled to have services at Oklahoma Surgical Hospital, you will be asked for information pertaining to your coverage by an insurance company, managed care plan, Medicare, or other organization that will participate in the payment or partial payment of your health care expenses.
Our business office representatives will help you understand what you can expect from your health plan.
Communication is the key. Please let us know if you have questions about financial arrangements, or concerns about the portion of your hospital bill that you will be expected to pay. We are eager to provide service in every way possible.
Anesthesia. You will receive a separate bill for anesthesia. If you would like an estimate of your bill, or have questions about payment, call 918-494-0612 or go to www.aaitulsa.net.
Insurance Claims
As a service to you, the hospital will file all claims for surgical procedures and hospital charges as well as other allowable services with your insurance company.
Some insurance companies may require you to pay for certain services and then file a claim for reimbursement. If this is the case, we will prepare a detailed statement of all services provided at the conclusion of each visit. We will also assist you in any way we can in your communications with your insurance company.
Managed Care
Oklahoma Surgical Hospital participates in various managed care plans including many PPO and HMO programs. The hospital will file claims for hospital services for those patients who belong to programs in which members of our medical staff participate. As a condition of participation, we require co-payments due on the day of service.
Medicare
Oklahoma Surgical Hospital is Medicare Certified and will accept Medicare’s allowable payment for services. We will file your Medicare claims and bill you for co-insurance and any deductibles. We are also glad to file supplemental or MediGap insurance coverage claims for you.
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. For more information regarding your rights, visit Your Rights and Protections Against Surprise Medical Bills.
If you are requesting financial assistance, please contact Customer Service at 918-477-5012.